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     Old Customs Office
     Prümer Str. 55
     53940 Hellenthal Losheim / EIFEL

     Tel : +49 (0)6557 90 19 400




Directions : How to find us...

Losheim/Eifel is situated approx. 70 km north of Trier, approx. 75 km south of Aachen and 80 km from Cologne, directly on the German-Belgian border in a beautiful wooded area of the High Eifel (NRW) and not far from Luxembourg, at the southernmost tip of NRW and the easternmost point of Belgium.

From Düsseldorf motoway A1 via Cologne – take exit Blankenheim.
Then take the B 51 to the Stadtkyll exit - then turn right onto the B 421 to the German-Belgian border. 75 km from Cologne.

From Trier via Bitburg – direction Prüm – Losheim/Eifel.

From Aachen via Monschau – Hellenthal – Losheim/Eifel, or via Eupen – then Hohes Venn – Botrange – Bütgenbach – Büllingen - Losheimergraben – Losheim/Eifel.


Public transport

Line 839 Hellenthal-Udenbreth-Losheim-Kehr, STOP Losheim Ardenner Center

Most journeys are TaxiBus journeys. You can recognise these in the timetable by the telephone receiver. The TaxiBusPlus only runs when required and must be ordered by telephone at least 30 minutes before the scheduled departure time. Of course, you can also call earlier or order several trips at once, e.g. for the outward and return journey.

The TaxiBusPlus departs from the bus stop according to the timetable, just like the regular bus. At your destination, TaxiBusPlus will drive you to your front door. Depending on how many people order a ride, a taxi, minibus or bus will come to the stop. For groups of five or more people, the journey must be booked at least three days in advance. Please note: Journeys before 08:00, Sundays and public holidays before 10:30, must be booked the day before.

Booking centre: Monday - Saturday from 06h20 - 21h30 and on Sundays and public holidays from 09h30 - 19h00 on +49 (0)2441 / 99 45 45.


Right on the German-Belgian border on the B 265 and B 421, you will find a mixture of wonderful exhibitions and shopping opportunities. This makes the GrenzGenuss an excursion destination for the whole family at any time of the year. Some exhibitions and shops even open for business on Sundays and public holidays (Mondays off)..

  • The ArsKRIPPANA shows nativity art from all over the world.
  • The ArsFIGURA takes you through the glorious imperial era with a unique collection of dolls.
  • The ArsTECNICA model railway exhibition makes the hearts of model railway enthusiasts beat faster (only Tue, Wed).
  • The OldHISTORIES tells historical border stories of our Eifel village, situated between 2 countries (Tues, Wed only).
  • The ArsMINERALIS - specialist shop for gemstones, natural remedies, incense, decorative and gift articles.
  • The GRENZGenuss - pleasure for the senses in the coffee and beer paradise Ardenner Grenzmarkt and the café/bread shop OldSMUGGLER


  GrenzGenuss ArsMINERALIS der besondere Shop